Training and Consulting
TRAINING AND CONSULTING
While S1E has made a commitment to each customer to deliver quality products and service, we have taken the pledge further than many of our competitors. Our consultants work hard to pass along their expertise to customers and provide unparalleled access to our team at jobsites. We constantly strive to become partners with our customers because their success leads to our success. Although PipePatch can only be installed by factory trained installers, S1E offers free on-site certification to municipalities, contractors, plumbers and more who have purchased the PipePatch System. This training is a proven, beneficial experience to understanding the installation process and gaining the experience to preform PipePatch successfully in the future. Our commitment does not stop after training, as we frequently work with many of our customers on jobsites and pride ourselves in their success with our support. Because of our knowledge of the industry and products, we also offer a for-fee consulting service that sends our team to job sites to aid in successful troubleshooting and installation of our products for extreme CIPP situations. While we will consult in the process, we are not the contractor to install the product, but rather provide proactive ideas and solutions to make the job a success. This model allows both the team and customer to fully recognize the needed repair and solution that would be most effective. The S1E team pledges to continue delivering quality service and care to all customers, because simply, those are the principles and values that the company was built upon and pride themselves in.